Testimonials | Capital City Cars

Capital City Cars

4.7 604 reviews
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99% of reviewers would recommend this dealer to friends & family

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Trade-in Process

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Lots of clear communication with friendly staff who were able to answer all my unsure, nervous questions. I was able to easily trade in my old car which was a real relief and actually made the whole process a lot less stressful. It was a clean hand over and the team was super kind and helpful.

Reviewed by Anonymous. Apr 2026 Answered by Capital City Cars

Hi there, Thank you so much for your kind feedback — we really appreciate you taking the time to share your experience. We understand that buying a car can feel a bit overwhelming, so it’s great to hear that the team was able to answer your questions and make the process feel easy and stress-free for you. We’re especially pleased the trade-in helped simplify things and that everything went smoothly at handover. Enjoy your new vehicle, and if you ever need anything in the future, don’t hesitate to get in touch — we’re always happy to help. Kind regards, Capital City Cars

Customer Service
Knowledge & Expertise
Dealer Facilities
Finance & Insurance
Trade-in Process

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It was great deal, John and the team are great, helpful and very convenient to purchase a vehicle from Capital City Cars. Thank you

Reviewed by Anonymous. Apr 2026 Answered by Capital City Cars

Hi there, Thanks for the great feedback — we really appreciate it. Glad to hear you found John and the team helpful and the process easy and convenient. Enjoy your new vehicle, and thanks again for choosing Capital City Cars! Capital City Cars

Customer Service
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Finance & Insurance
Trade-in Process N/A

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Knowledgeable, friendly, helpful, easy to work with, good follow up, no complaints

Reviewed by Anonymous. Apr 2026 Answered by Capital City Cars

Hi there, Thanks for the great feedback — we really appreciate it. Glad to hear you found Bharat helpful and easy to work with, and that everything went smoothly. Enjoy your vehicle, and feel free to reach out anytime. Capital City Cars

Customer Service
Knowledge & Expertise
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Finance & Insurance N/A Trade-in Process N/A

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Great, friendly staff. We think we got a good trade in price and are really happy with our purchase!

Reviewed by Emly M. Wellington Mar 2026 Answered by Capital City Cars

Hi Emily, Thank you so much for the great feedback — we really appreciate it. It’s awesome to hear you were happy with the service and that we could achieve a good result on your trade-in. We hope you’re enjoying your Corolla Fielder Hybrid — they’re a fantastic choice. If you ever need anything in the future, or know anyone looking for a vehicle, we’d love to help. Thanks again for choosing Capital City Cars! Kind regards, Capital City Cars

Customer Service
Knowledge & Expertise
Dealer Facilities
Finance & Insurance N/A Trade-in Process

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John and Bharat were both very welcoming. I felt looked after and yet not overwhelmed. I appreciated being left to view the cars on my own and not bombarded with a sales pitch. Thank you for an enjoyable experience. Look forward to finalising my purchase this week!

Reviewed by Anonymous. Mar 2026 Answered by Capital City Cars

Thanks so much for the great feedback — we really appreciate it. It’s important to us that people feel comfortable and have the space to look around without any pressure, so it’s great to hear that came across. We’re glad you had a positive experience with both John and Bharat, and we look forward to helping you finalise everything this week. Capital City Cars

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Finance & Insurance N/A Trade-in Process N/A

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Excellent job! I had a really positive experience overall. The team was professional, approachable, and easy to deal with from start to finish. Communication was clear, and they took the time to answer my questions without making me feel rushed or pressured, which made a big difference.

Reviewed by Anonymous. Mar 2026 Answered by Capital City Cars

Thanks for the great feedback — really appreciate you taking the time to share it. Glad to hear Bharat and the team made the process easy and kept things clear and pressure-free, that’s exactly what we aim for. Enjoy the new car and all the best 👍

Customer Service
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Finance & Insurance
Trade-in Process N/A

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Very helpful, i payed cash so there was no hassle, infact i was there what 10 mins or so and i was driving out of there dealership. Which i found great. So easy.👍

Reviewed by Bruce P. Waipawa Mar 2026 Answered by Capital City Cars

Thanks for the great feedback Bruce, we really appreciate it. Glad to hear the whole process was quick and hassle-free — that’s exactly how it should be, especially when you’re paying cash and just want to get on the road. Sounds like it all came together perfectly on the day. The Note e-POWER is a fantastic choice, we’re sure you’ll enjoy it. All the best and don’t hesitate to get in touch if we can help again in the future. Bharat Capital City Cars

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Finance & Insurance N/A Trade-in Process N/A

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Great friendly customer service, really helpful.

Reviewed by Hayley M. Upper Hutt Mar 2026 Answered by Capital City Cars

Thanks so much for the kind words Hayley, really appreciate you taking the time to leave a review. Glad to hear you found the process helpful and easy to deal with — that’s exactly what we aim for. The Premacy was a great choice and I’m sure it’s serving you well. All the best and feel free to reach out anytime if we can help again in the future. Scott Capital City Cars

Customer Service
Knowledge & Expertise
Dealer Facilities
Finance & Insurance N/A Trade-in Process

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Very happy with the service 😀

Reviewed by Anonymous. Mar 2026 Answered by Capital City Cars

Thank you for the kind feedback, Bharat. We really appreciate you taking the time to leave a review and are glad to hear you were happy with the service. Enjoy your new vehicle and we wish you many happy kilometres ahead. Capital City Cars

Customer Service
Knowledge & Expertise
Dealer Facilities
Finance & Insurance N/A Trade-in Process

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Very positive and responsive.

Reviewed by Marc P. Wellington Feb 2026 Answered by Capital City Cars

Thanks for the great feedback Marc, we really appreciate it. It was a pleasure helping you with the Honda Fit Hybrid and we're glad to hear you had a positive experience with Bharat and the team. Enjoy the fuel efficiency and practicality the Fit Hybrid offers, and thanks again for choosing Capital City Cars. Safe motoring and we're always happy to help if you need anything in the future.

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Finance & Insurance N/A Trade-in Process N/A

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Great website. Cars quickly available for test drive. Friendly sales team without pressure and who work well together. Very efficient process.

Reviewed by Anonymous. Feb 2026 Answered by Capital City Cars

Thank you for taking the time to leave a review — we genuinely appreciate it. We aim to provide a relaxed, efficient buying experience with no pressure, so it’s great to hear that came through. Enjoy your new vehicle and don’t hesitate to reach out if we can help again.

Customer Service
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Finance & Insurance N/A Trade-in Process N/A

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This is the third car I have purchased from Capital City Cars over the last 10 years. Always happy with the service.

Reviewed by Trent S. Wellington Feb 2026 Answered by Capital City Cars

Thank you Trent — your continued support over the past 10 years genuinely means a lot to us. Being trusted for a third vehicle purchase is something we never take for granted. We appreciate your loyalty and look forward to assisting you again in the future.

Customer Service
Knowledge & Expertise
Dealer Facilities
Finance & Insurance N/A Trade-in Process

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Friendly staff, I liked that they parked the car ready for you to drive out. When I was waiting they txt me to let me know it was ready.

Reviewed by Anonymous. Feb 2026 Answered by Capital City Cars

Thank you for your feedback. We really appreciate you taking the time to share your experience. We’re glad you found the team friendly and that having the car ready to drive out made things easy on the day. We work hard to keep the process smooth and stress-free for our customers. Enjoy your new vehicle, and if any friends or family are looking for their next car, we’d be more than happy to help them too.

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Knowledge & Expertise
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Finance & Insurance N/A Trade-in Process N/A

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First time buying from Capital city cars, called Scott regarding a car I saw on trademe, he was very professional and friendly, with clear instructions, we ended up buying from him, overall very happy with the purchase. Highly recommend!

Reviewed by Anonymous. Feb 2026 Answered by Capital City Cars

Thanks so much for the great feedback — we really appreciate it It was a pleasure helping you with your first purchase from **Capital City Cars**, and I’m glad the process was clear, friendly, and straightforward. Great to hear you’re happy with the car. Thanks again for the recommendation, and enjoy your new vehicle!

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Dealer Facilities N/A Finance & Insurance N/A Trade-in Process N/A

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This is the second car we've bought from Capital City Cars. We're repeat customers because of the excellent, friendly service (without being pushy), and good range of cars at competitive prices. We'll see you again in a few years!

Reviewed by Daniel S. Paraparaumu Feb 2026 Answered by Capital City Cars

Thanks so much for coming back to us again, Daniel — we really appreciate the repeat support 🙌 It’s great to hear you found the process easy and pressure-free, and that the Corolla Touring ticked the boxes for you. Enjoy the hybrid economy and practicality! We look forward to seeing you again in a few years when it’s time for the next one 😊

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Finance & Insurance N/A Trade-in Process N/A

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Scott practices excellent customer services and very helpful. Highly recommended.

Reviewed by Hazhar J. Wellington Jan 2026 Answered by Capital City Cars

Thanks so much for the kind words, Hazhar — I really appreciate you taking the time to leave this review. It was a pleasure helping you with your Mazda Premacy, and I’m glad you felt well looked after throughout the process. Enjoy the vehicle, and if you ever need anything in the future, you know where to find us. Safe and happy motoring!

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Finance & Insurance N/A Trade-in Process N/A

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Very likeable bunch!

Reviewed by Alexander N. Wellington Jan 2026 Answered by Capital City Cars

Hi Alexander, thank you for the 5-star review. We are **very happy** to hear you had such a positive experience with Bharat and the rest of our team while purchasing your Nissan Sylphy. We appreciate you choosing Capital City Cars. Enjoy your new vehicle and we look forward to seeing you again in the future. Best regards, **The Capital City Cars Team**

Customer Service
Knowledge & Expertise
Dealer Facilities
Finance & Insurance N/A Trade-in Process

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Really helpful and went the extra mile for us. Even had some small scratches on the car fixed for no extra cost. Felt like I could really trust them and their expertise.

Reviewed by Natalie M. Wellington Jan 2026 Answered by Capital City Cars

Hi Natalie, Thank you so much for your kind words! We’re thrilled you felt supported and could trust our team. Going the extra mile is exactly what we love to do, and we hope you enjoy many happy kilometres in your Demio! — Scott & the Capital City Cars Team

Customer Service
Knowledge & Expertise
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Finance & Insurance N/A Trade-in Process N/A

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I was very grateful for all the facilitation getting the vehicle tested and radio and reverse camera installed. All organised by Bharat. I was recovering from an MVA and having this all done before pick-up was extremely kind.

Reviewed by Maria A. Wellington Jan 2026 Answered by Capital City Cars

Hi Maria, Thank you so much for your kind words. We’re really glad Bharat could help make everything easier for you while you were recovering — it was our pleasure to get your Corolla ready and organised for you. Wishing you a smooth recovery and many happy drives ahead! — Scott & the Capital City Cars Team

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Finance & Insurance N/A Trade-in Process N/A

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Very good value for money. Friendly and helpful staff

Reviewed by Zi K. Wellington Jan 2026 Answered by Capital City Cars

Hi Zi K., Thanks so much for your kind words! We’re glad you found great value in your Mazda and enjoyed working with our team. Wishing you many happy kilometres in your new car! — Scott & the Capital City Cars Team

Customer Service
Knowledge & Expertise
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Finance & Insurance N/A Trade-in Process N/A

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